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On day 3... CULTIVATE continues to celebrate people and companies who have done awesome on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅 Today, we have Suzy Hunt, Sales and Leadership Expert,
Are you on the nice list? This December, at CULTIVATE, we are celebrating people and companies who have done pretty darn well on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅 For today, we hav
It's been a long time coming 😃 I have a passion for reading. I especially enjoy a good business development book. Productivity, communication, leadership, confidence, marketing...the list continues. I want to be inspired. I want to be motivated.
Are you on the nice list? This December, at CULTIVATE, we are celebrating people and companies who have done pretty darn well on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅 First up, we have
Feedback like this 🫶🏼 I love the world of Customer Experience. I love being on a public stage. So, it makes sense that I love presenting on Customer Experience and when I get feedback like this, well it make my day. Looking for an event speaker
Behold the singing CX-er! Not really. Singing is absolutely not a skill I can add to the list. But singing aside, I had a fabulous time last night at MaxContact's after-work networking. What a lovely bunch! We covered AI, Culture (Claire Wilkins

The CULTIVATE Blog

A regular dose of articles, tips and teachings for your customer experience creation

customer Experience, Customer Experience Tools katie Stabler customer Experience, Customer Experience Tools katie Stabler

5 ways to improve Customer Experience with Conversational Analytics

Imagine a world where EVERYTHING your customers say is accessible to you.

Really think about that for a moment.

Every time an agent hears “thank you so much, you’ve been amazing”, or “wow that’s great, I didn’t realise I could do that online” or even, “it’s about time, this is the third time I’ve tried to get through!” (I didn’t say it would be all positive), you could hear it too.

How amazing would that be?!?!

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