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On day 3... CULTIVATE continues to celebrate people and companies who have done awesome on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅 Today, we have Suzy Hunt, Sales and Leadership Expert,
Are you on the nice list? This December, at CULTIVATE, we are celebrating people and companies who have done pretty darn well on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅 For today, we hav
It's been a long time coming 😃 I have a passion for reading. I especially enjoy a good business development book. Productivity, communication, leadership, confidence, marketing...the list continues. I want to be inspired. I want to be motivated.
Are you on the nice list? This December, at CULTIVATE, we are celebrating people and companies who have done pretty darn well on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅 First up, we have
Feedback like this 🫶🏼 I love the world of Customer Experience. I love being on a public stage. So, it makes sense that I love presenting on Customer Experience and when I get feedback like this, well it make my day. Looking for an event speaker
Behold the singing CX-er! Not really. Singing is absolutely not a skill I can add to the list. But singing aside, I had a fabulous time last night at MaxContact's after-work networking. What a lovely bunch! We covered AI, Culture (Claire Wilkins

The CULTIVATE Blog

A regular dose of articles, tips and teachings for your customer experience creation

customer Experience katie Stabler customer Experience katie Stabler

Talking to WordNerds about CX Culture…

My conversation with WordNerds covered the importance of building a customer-centric culture within organisations, focusing on customer experience, employee empowerment, data-driven decision-making, open communication, continuous improvement, and cross-department collaboration.

I also answered questions on the challenges of getting buy-in from stubborn departments and the need to start small and track progress when implementing new policies. The conversation provided some great case studies of successful initiatives and strategies for nurturing a customer-centric culture.

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