Our Instagram is the place to be for CX Tips and Inspo!

On day 3...

CULTIVATE continues to celebrate people and companies who have done awesome on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅

Today, we have Suzy Hunt, Sales and Leadership Expert,

Are you on the nice list?

This December, at CULTIVATE, we are celebrating people and companies who have done pretty darn well on the customer experience front by recognising them on the CULTIVATE CX NICE LIST...Santa approved. 🎅

For today, we hav

It's been a long time coming 😃

I have a passion for reading.

I especially enjoy a good business development book. Productivity, communication, leadership, confidence, marketing...the list continues. I want to be inspired. I want to be motivated.

Feedback like this 🫶🏼

I love the world of Customer Experience.
I love being on a public stage.

So, it makes sense that I love presenting on Customer Experience and when I get feedback like this, well it make my day.

Looking for an event speaker

Behold the singing CX-er!

Not really.

Singing is absolutely not a skill I can add to the list.

But singing aside, I had a fabulous time last night at MaxContact's after-work networking. What a lovely bunch!

We covered AI, Culture (Claire Wilkins

The CULTIVATE Blog

A regular dose of articles, tips and teachings for your customer experience creation

katie Stabler 7/17/20 katie Stabler 7/17/20

Anticipating problems should be part of your CX strategy

Have you ever experienced a truly terrible customer experience and felt like the organisation simply didn’t care? If your answer is yes, the likelihood is that you didn’t remain their customer for long!

But what if they could have turned it around? What if they could have changed your rubbish experience into an EPIC experience?

katie Stabler 7/3/20 katie Stabler 7/3/20

It's time to up your empathy game!

It's been a tough start to 2020, but as the world starts to regain some form of normality and our much-missed businesses begin to emerge out of a forced hibernation, the prospect of picking up where we left of is enticing!

If only it were that straight forward. The truth is, our environment, our social ability and our economic circumstances have altered so much that our customers are no longer the customers we once knew, their needs, their wants and their expectations have changed.