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The CULTIVATE Blog

A regular dose of articles, tips and teachings for your customer experience creation

customer Experience, leadership, psychology katie Stabler customer Experience, leadership, psychology katie Stabler

Do You See What I See? Looking Beyond Metrics To Truly Transformative Customer Experiences

Customers gauge their experiences based on their own first-person perspectives. But how, specifically, are those perspectives created? Katie Stabler examines new psychological research on the science of perception, and explains what it means for companies creating better CXs.

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